Major National Survey of CKE Franchisee Employees Finds Overwhelming Job Satisfaction

93 percent of female employees agree they're “safe and respected” in the workplace
  • Publication Date: January 2017

Washington D.C. – Today the Employment Policies Institute (EPI) released the results of a national survey conducted by CorCom Inc. of employees of CKE Restaurants (Carl’s Jr. and Hardee’s) franchisees. The results show overwhelming job satisfaction among employees of the company’s franchisees, with a majority of employees strongly agreeing that they feel safe and respected in the workplace, and have ample opportunity to move up. Andy Puzder, CEO of CKE Restaurants, has been nominated for Secretary of Labor, and his confirmation hearing is scheduled for the week of January 16th.

92 percent of surveyed employees agree that Carl’s Jr./Hardee’s is a great place to work, and that management is willing to accommodate schedules outside of work. 90 percent of employees agree that they admire store and company management, that they have learned marketable job skills, and that Carl’s Jr./Hardees provides an opportunity to move up in the workplace. Notably, 93 percent of female employees agree that they feel “safe and respected” in the workplace, including three-quarters of female employees who strongly agree that they feel “safe and respected.”

See the responses to key questions broken down by all employees and female employees below. See the full survey results and methodology here.

 

Percentage of CKE Employees who agree with the following statements:

 

I have learned valuable, marketable job market skills working here. 90%
I feel safe and respected in this working environment. 92%
I work in a diverse workplace. 92%
Carl’s Jr./ Hardee’s provides…an opportunity to move up in the workplace. 90%
Carl’s Jr./Hardee’s is a great place to work. 92%
I have the opportunity to work as many hours as I’d like. 73%
Management is willing to accommodate my schedule outside of work. 92%
I admire the store management and the management of the company. 90%

Percentage of Female CKE Employees who agree with following statements:

 

I have learned valuable, marketable job market skills working here. 91%
I feel safe and respected in this working environment. 93%
I work in a diverse workplace. 96%
Carl’s Jr./ Hardee’s provides…an opportunity to move up in the workplace. 88%
Carl’s Jr./Hardee’s is a great place to work. 93%
I have the opportunity to work as many hours as I’d like. 77%
Management is willing to accommodate my schedule outside of work. 93%
I admire the store management and the management of the company. 91%

A total of 242 telephone interviews were completed with Carl’s Jr. and Hardee’s employees from January 6, 2017 to January 9, 2017.  The survey was conducted by CorCom, Inc. and has a margin of error of plus or minus 7%. The contact list for this survey was built from a total of 3,503 employee phone numbers that were provided directly from Carl’s Jr. and Hardee’s franchisees, representing 305 stores in the South, Midwest and Western United States. CorCom is a Pittsburgh-based survey research firm that’s completed over 2,000 survey research projects for major clients in the private, public, and nonprofit sector. The firm’s founder, Dr. Lloyd Corder, is an adjunct professor at Carnegie Mellon University and the University of Pittsburgh.

For more information, visit EPIOnline.org. To schedule an interview, contact Jordan Bruneau at (202) 463-7650 or bruneau@epionline.org.

The Employment Policies Institute is a nonprofit research organization dedicated to studying public policy issues surrounding employment growth. In particular, EPI focuses on issues that affect entry-level employment. EPI receives support from restaurants, foundations, and individuals.

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